FREQUENTLY ASED QUESTIONS
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on items.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Tuff Buck is proudly a Canadian brand, with all of our products manufactured in Toronto. We partner with trusted local manufacturers to ensure everything we make is high quality, effective, and built to deliver real results.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
When will Tuff Buck products be available?
Coming soon — join our list to be first to know.
Who are Tuff Buck products for?
Anyone with hardworking skin — trades, athletes, or anyone whose hands and body take a beating.
Are Tuff Buck products natural or safe for sensitive skin?
Highlight quality ingredients, no gimmicks.
Do you test on animals?
No, our products are cruelty-free.
What makes Tuff Buck different from other skincare brands?
Built for real needs — calluses, blisters, wear and tear — not just a fragrance swap.
Can women use Tuff Buck products?
Yes — while we saw a gap in men’s skincare, our formulas are built for anyone with hardworking skin.
Are your products greasy or fast-absorbing?
They absorb quickly and don’t leave a slick residue.
What kind of results can I expect?
Soothing dry, cracked, or rough skin with regular use.
Is Tuff Buck eco-friendly?
Yes, we have recyclable packaging, and use sustainable practices.
Will you be launching more products?
Yes — the Repair Cream is just the beginning of a full line designed for hardworking skin.